MS
Malebo S

1 reviews | Active since May 2025

15 Jan 2026, 18:42

******* service

Where does one go when they need help with sanlam claim issues?

I have tried to get help from sanlam with regards to my claim tax certificate with no help, and as a result I have failed to submit my tax returns now I have a penalty issued against me.

No one has ever given me a clear answer as to why reconciliation is not yet done. On Monday I called and was told to send an email exactly my situation it will be forwarded to tax practitioner. I have not received any response since then

0
Replies (2)
Sanlam
Sanlam's reply16 Jan 2026, 07:38
Official
Good day Malebo   We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply21 Jan 2026, 12:45
Official
 Good day Malebo  

This is to confirm that you have been contacted.   Regards
 Sanlam Client Care