**** service
So i made a claim for provident fund 3weeks ago so i can use the money to pay for my supplementary exam they said the money would be in my account in 10 days i waited i kept calling daily instead i get a story after a story the do not care how much one spends calling them, the agents will keep you on hold till you run out of airtime while they play their annoying music, sad enough they do not even keep touch about the process outcomes i called in again just now spoke to 3 different agents who keep putting me on hold were the last one i spoke too said my claim is awaiting feedback from Sars which is a story i was told last week.
They are very *********** and lack client s****s, i never went through such with my Alexander Forbes claim.
You would swear in loaning the money, highly disappointed.
Thank you very much for providing your details. We have escalated your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
Thank you very much for providing your details. We have escalated your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
We have been informed that the relevant department has made contact with you and confirmed that they are busy investigating your matter. We will therefore be closing your case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations
We have been informed that the relevant department has made contact with you and confirmed that they are busy investigating your matter. We will therefore be closing your case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations