LR
Lerato R

1 reviews | Active since May 2014

18 Dec 2024, 08:37

*********** service

I have a funeral policy with Assupol since 2014, I recently opened my profile online and was surprised they are sending SMS notifications to the people I have insured but not me. where they received their contact numbers I have no idea. Logged a call with them to investigate where they received the contact numbers but till today i have not received feedback. The consultant i spoke to is Nelisiwe Rekgotso from the client services department.

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Replies (1)
Sanlam
Sanlam's reply18 Dec 2024, 09:35
Official
Dear Lerato, Thank you for bringing this to our attention, we will be in direct contact with you. Kind regards. Assupol Complaints Team