Service?

Item: Sanlam
Rating: 1
Author: Heidi-Marie Uys

Since my daughter came to age on December 28th my daughter requested a copy of my late ex husband's will from Sanlam more than once, but until now she got no reply. It's been 2 months since she requested the will for the first time.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

06 Mar 2025, 09:58

Good day Heidi-Marie
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust.

Regards
Sanlam Client Care

Sanlam's reply06 Mar 2025, 09:58

Official

Good day Heidi-Marie
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Mar 2025, 09:22

Hello Heidi-Marie

We have received feedback that Sanlam Trust has been in touch with you. They will be assisting you further.

Regards
Sanlam Client Care

Sanlam's reply11 Mar 2025, 09:22

Official

Hello Heidi-Marie

We have received feedback that Sanlam Trust has been in touch with you. They will be assisting you further.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Mar 2025, 15:36

Hello again, Heidi-Maries

We have received a notification that Sanlam Trust has been in touch with you, and you have been assisted.

Regards
Sanlam Client Care

Sanlam's reply11 Mar 2025, 15:36

Official

Hello again, Heidi-Maries

We have received a notification that Sanlam Trust has been in touch with you, and you have been assisted.

Regards
Sanlam Client Care