LR
Leonard R
1 reviews | Active since Jul 2019
17 Aug 2023, 17:55
Sell customer information.
So when you apply at Sanlam for anything they sell your information to debt counselling agencies like debtbusters. Who lies to you to you and try and trick you to put yourself under some sort of debt review. Even though you where not seeking or asking for something like that. Sell off my information to **** companies. Will not even apply for any of you products ever again. All the debt review companies call me the whole day got my information from you.
Helpful (0)
Replies (6)0
Replies (6)Sanlam's replyOfficial
18 Aug 2023, 07:36Good day Leonard
We are sorry to hear you feel this way. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear you feel this way. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply18 Aug 2023, 07:36
Official
Good day Leonard
We are sorry to hear you feel this way. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear you feel this way. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
LR
Leonard R's updateReviewer Update
18 Aug 2023, 07:58Why do you sell of my data to debt counseling agencies I app**** for normal consolidation loan. I didn't give you the right to sell off all my details plus my financial information to debt counseling agencies. I gave you permission to use my details for sanlam products and services not selling it off to people. That wants to put me under debt review for no reason I manage my finances perfectly fine.They almost ****med me into signing up for debt counselling destroying any further chance for me to obtain credit shame on you.
LR
Leonard R's update18 Aug 2023, 07:58
Reviewer Update
Why do you sell of my data to debt counseling agencies I app**** for normal consolidation loan. I didn't give you the right to sell off all my details plus my financial information to debt counseling agencies. I gave you permission to use my details for sanlam products and services not selling it off to people. That wants to put me under debt review for no reason I manage my finances perfectly fine.They almost ****med me into signing up for debt counselling destroying any further chance for me to obtain credit shame on you.
Sanlam's replyOfficial
23 Aug 2023, 13:08Good afternoon Leonard
We have received feedback that you have been contacted regarding this matter.
Regards
Sanlam Client Care
We have received feedback that you have been contacted regarding this matter.
Regards
Sanlam Client Care
Sanlam's reply23 Aug 2023, 13:08
Official
Good afternoon Leonard
We have received feedback that you have been contacted regarding this matter.
Regards
Sanlam Client Care
We have received feedback that you have been contacted regarding this matter.
Regards
Sanlam Client Care
LR
Leonard R's updateReviewer Update
19 Sept 2023, 13:24Today my bank turned me down because I have a Debt Review Inquiry on my profile. I app**** for a loan from sanlam. Then Sanlam decided to take my information and ask Debtbusters to put me under Debt review. Sanlam sells off Customer information to Debt review companies. I never app**** for debt review but because of Sanlam and Debt Busters my credit now has a red flag. I have asked Sanlam to ask there partner to remove the inquiry. They said yes but after two months nothing. Stay away from Sanlam They sell your information off to companies that **** you into debt review.
LR
Leonard R's update19 Sept 2023, 13:24
Reviewer Update
Today my bank turned me down because I have a Debt Review Inquiry on my profile. I app**** for a loan from sanlam. Then Sanlam decided to take my information and ask Debtbusters to put me under Debt review. Sanlam sells off Customer information to Debt review companies. I never app**** for debt review but because of Sanlam and Debt Busters my credit now has a red flag. I have asked Sanlam to ask there partner to remove the inquiry. They said yes but after two months nothing. Stay away from Sanlam They sell your information off to companies that **** you into debt review.
Sanlam's replyOfficial
19 Sept 2023, 13:39Good afternoon Leonard
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply19 Sept 2023, 13:39
Official
Good afternoon Leonard
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Sept 2023, 09:15Good morning Leonard
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Sanlam's reply20 Sept 2023, 09:15
Official
Good morning Leonard
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
