Seem like Sanlam is net ready to handle the two pot system

As we all are aware, the two pot retirement system came into affect today as yesterday was Sunday. After trying numerous times to start the process I only get error messages on their website I came to the conclusion that they are not ready for something of this scale although had round about a year's notice in advance, in April it was postponed again for six months and still they are not ready effectively. I see this as the utmost incompetence., My question is, if I cannot them with this task, how can they be trusted with my and my wife's life savings.