EK
Elize K

1 reviews | Active since Jun 2017

28 Oct 2018, 18:09

Second bad experience with gap cover

I submitted claim on the 11th of October. After confirming numerous times that the have all the documents I get requests for the same documents to be resent. The policy of paying within 7 days is definitely not being met.

0
Replies (2)
Sanlam
Sanlam's reply28 Oct 2018, 18:16
Official

Dear Elize

We acknowledge receipt of your complaint and will investigate the matter.

Kind regards

Client Relations

Sanlam
Sanlam's reply31 Oct 2018, 08:35
Official

Dear Elize

We have been informed that this matter was finalised. The consultant confirmed that feedback was provided via e-mail.

Kind Regards,

Client Relations