JM
Jennifer M

1 reviews | Active since Mar 2009

22 Jan 2021, 09:53

Seamless Death Claim Process

I have a Sanlamsky funeral policy and my mom passed away on 5th January. I called to make a claim on 8th January and was pleasantly surprised to have my claim done on the phone with a highly capable and helpful agent. There was no need for forms and endless paperwork and my claim was captured. There was a slight delay in payment as I didn't receive the payout within 48 hours however when I called to follow up my query was attended to and payment processed and received. Thank you Sanlam for great service!

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Replies (1)
Sanlam
Sanlam's reply22 Jan 2021, 09:55
Official
Dear Jennifer

All our condolences to you and your family during this difficult time. We are also glad to hear that your matter was taken care of efficiently. Thank you for taking the time to post this wonderful review. 

We hope you have a great day further. 

Kind regards 
Sanlam Client Relations 

Best regards,