LV
Lindokuhle V
1 reviews | Active since May 2022
10 May 2022, 11:11
********
Me and my brothers we've been trying to claim ever since 2015 but we haven't get the money till this day.we have submitted everything and they keep on saying next week you will get your money but nothing is happening.
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
10 May 2022, 11:31Dear Lindokuhle
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply10 May 2022, 11:31
Official
Dear Lindokuhle
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
LV
Lindokuhle V's updateReviewer Update
10 May 2022, 14:39But we should for how long for you guys to respond.
LV
Lindokuhle V's update10 May 2022, 14:39
Reviewer Update
But we should for how long for you guys to respond.
Sanlam's replyOfficial
10 May 2022, 15:37Good day Lindokuhle
We received confirmation that you were contacted by one of our consultants. They have escalated the matter with the claims team and will keep you updated on the progress thereof.
Regards
Client Relations
We received confirmation that you were contacted by one of our consultants. They have escalated the matter with the claims team and will keep you updated on the progress thereof.
Regards
Client Relations
Sanlam's reply10 May 2022, 15:37
Official
Good day Lindokuhle
We received confirmation that you were contacted by one of our consultants. They have escalated the matter with the claims team and will keep you updated on the progress thereof.
Regards
Client Relations
We received confirmation that you were contacted by one of our consultants. They have escalated the matter with the claims team and will keep you updated on the progress thereof.
Regards
Client Relations
Sanlam's replyOfficial
12 May 2022, 10:25Good day Lindokuhle
We received feedback that the tax directive was declined on numerous occasions. Please visit the nearest SARS office for the tax details. Once received, please provide us with the information so that we may proceed with your request further.
Regards
Client Relations
We received feedback that the tax directive was declined on numerous occasions. Please visit the nearest SARS office for the tax details. Once received, please provide us with the information so that we may proceed with your request further.
Regards
Client Relations
Sanlam's reply12 May 2022, 10:25
Official
Good day Lindokuhle
We received feedback that the tax directive was declined on numerous occasions. Please visit the nearest SARS office for the tax details. Once received, please provide us with the information so that we may proceed with your request further.
Regards
Client Relations
We received feedback that the tax directive was declined on numerous occasions. Please visit the nearest SARS office for the tax details. Once received, please provide us with the information so that we may proceed with your request further.
Regards
Client Relations
LV
Lindokuhle V's updateReviewer Update
12 May 2022, 14:30I really don't understand how you work as Sanlam sky we have provided you with everything that you were looking for from us,now this it's like you don't want to pay us our money,we have an educational plan with you and now know exactly that I will go through this again.what you doing to us it's definitely not fair and I will make sure that lot of people knows about this,it's been 7 years and nothing is going right
LV
Lindokuhle V's update12 May 2022, 14:30
Reviewer Update
I really don't understand how you work as Sanlam sky we have provided you with everything that you were looking for from us,now this it's like you don't want to pay us our money,we have an educational plan with you and now know exactly that I will go through this again.what you doing to us it's definitely not fair and I will make sure that lot of people knows about this,it's been 7 years and nothing is going right
Sanlam's replyOfficial
12 May 2022, 15:18Dear Lindokuhle
Unfortunately with the type of policy that is involved a tax directive is required from SARS. They have tried on several occasions to get the directive but it was declined. Please assist in getting the information from SARS so that we may proceed further with the payment.
Regards
Client Relations
Unfortunately with the type of policy that is involved a tax directive is required from SARS. They have tried on several occasions to get the directive but it was declined. Please assist in getting the information from SARS so that we may proceed further with the payment.
Regards
Client Relations
Sanlam's reply12 May 2022, 15:18
Official
Dear Lindokuhle
Unfortunately with the type of policy that is involved a tax directive is required from SARS. They have tried on several occasions to get the directive but it was declined. Please assist in getting the information from SARS so that we may proceed further with the payment.
Regards
Client Relations
Unfortunately with the type of policy that is involved a tax directive is required from SARS. They have tried on several occasions to get the directive but it was declined. Please assist in getting the information from SARS so that we may proceed further with the payment.
Regards
Client Relations