MP
Mildred P

1 reviews | Active since Jan 2021

15 Mar 2025, 09:52

Savings pot

I haven't received my savings pot.via sanlam Whatsapp line I was told they are waiting for it to be approved.Yesterday I called and spoke to mpendulo who said I needed to reapply and he will send the forms to me via an email,nothing was sent through.Its truly disheartening and disappointing to get this type of service

0
Replies (2)
Sanlam
Sanlam's reply15 Mar 2025, 12:15
Official
Good day Mildred   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply17 Mar 2025, 11:10
Official
Hello Mildred

We have received feedback that Sanlam Corporate has been in touch with you and that they are busy assisting you with this matter.

Regards
Sanlam Client Care

Best regards,