SM
Sabata M
1 reviews | Active since Nov 2019
13 Mar 2024, 07:24
Savings
I had a savings plan and funeral cover with this company for years and life happened that I couldn't continue with my premiums of I understand in regard with the funeral cover it will laspse. When I enquired about my savings I was told that I will forfeit it as well. I asked how cause that has got nothing to do with funeral cause it's savings. I was badly treated and I'm going to expose them to all social media for taking clients for a ride with a savings ****
Helpful (0)
Replies (9)0
Replies (9)
Sanlam's replyOfficial
13 Mar 2024, 09:24Hi Sabata,
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to investigate your feedback further. We'll revert to you via email.
Kind regards,
Sanlam Indie Team
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to investigate your feedback further. We'll revert to you via email.
Kind regards,
Sanlam Indie Team
Sanlam's reply13 Mar 2024, 09:24
Official
Hi Sabata,
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to investigate your feedback further. We'll revert to you via email.
Kind regards,
Sanlam Indie Team
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to investigate your feedback further. We'll revert to you via email.
Kind regards,
Sanlam Indie Team
SM
Sabata M's updateReviewer Update
13 Mar 2024, 09:48You have *********** consultants or whatever you call it. I was not even asked what was the reason for non payment. I lost my job and to worsen my situation your company failed to provide me with satisfactory answers but I'm not gonna let this one slide .it will be oldmutual story and will advise people that I know and my families to boycott Sanlam indie cause it's a **** o
SM
Sabata M's update13 Mar 2024, 09:48
Reviewer Update
You have *********** consultants or whatever you call it. I was not even asked what was the reason for non payment. I lost my job and to worsen my situation your company failed to provide me with satisfactory answers but I'm not gonna let this one slide .it will be oldmutual story and will advise people that I know and my families to boycott Sanlam indie cause it's a **** o
Sanlam's replyOfficial
13 Mar 2024, 09:57Thank you for replying. We will communicate further via email, as we cannot disclose policy information on a public platform.
Sanlam's reply13 Mar 2024, 09:57
Official
Thank you for replying. We will communicate further via email, as we cannot disclose policy information on a public platform.
SM
Sabata M's updateReviewer Update
13 Mar 2024, 10:44I hope so cause I'm not letting you get away with this
SM
Sabata M's update13 Mar 2024, 10:44
Reviewer Update
I hope so cause I'm not letting you get away with this
SM
Sabata M's updateReviewer Update
13 Mar 2024, 12:41The response you said is bull****, you've never given the policy document to backup your claim and wealth bonus was separate from funeral policy. You need accept that you're bull****ing clients. Provide me with a date when you sent the policy document then I'll revert to my emails. This is nonsense
SM
Sabata M's update13 Mar 2024, 12:41
Reviewer Update
The response you said is bull****, you've never given the policy document to backup your claim and wealth bonus was separate from funeral policy. You need accept that you're bull****ing clients. Provide me with a date when you sent the policy document then I'll revert to my emails. This is nonsense
Sanlam's replyOfficial
13 Mar 2024, 13:05Thank you for the response, please see our latest email with the details requested.
Sanlam's reply13 Mar 2024, 13:05
Official
Thank you for the response, please see our latest email with the details requested.
SM
Sabata M's updateReviewer Update
13 Mar 2024, 14:21I said I haven't r received that policy document. You think I'm so dumb I couldn't go through it?You taking people for granted. I want proof of that and stop covering yourself with unfounded stories
SM
Sabata M's update13 Mar 2024, 14:21
Reviewer Update
I said I haven't r received that policy document. You think I'm so dumb I couldn't go through it?You taking people for granted. I want proof of that and stop covering yourself with unfounded stories
SM
Sabata M's updateReviewer Update
13 Mar 2024, 14:22You're a ****, continue ****ming vulnerable people
SM
Sabata M's update13 Mar 2024, 14:22
Reviewer Update
You're a ****, continue ****ming vulnerable people
Sanlam's replyOfficial
13 Mar 2024, 14:39We have emailed you the next steps to take if you are still dissatisfied with our service and the feedback we provided.
Sanlam's reply13 Mar 2024, 14:39
Official
We have emailed you the next steps to take if you are still dissatisfied with our service and the feedback we provided.