TS
Thato S
1 reviews | Active since Oct 2024
29 Aug 2025, 14:17
Savings
I'd like to know and understand why is Sanlam refusing to pay my savings of a policy that is cancelled on a African Bank account I'm using, because the account is my main account,I even get my salary using this said account,I can't be opening another account,that is going to be used for the convenience of Sanlam,so can they please sort this out,they have my African Bank account details and everything needed to make the payment.
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Replies (3)
Sanlam's replyOfficial
29 Aug 2025, 14:25Good day, Thato
Thank you for your review.
We have arranged for Sanlam Sky to look into this matter and contact you.
Regards
Sanlam Client Care
Thank you for your review.
We have arranged for Sanlam Sky to look into this matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply29 Aug 2025, 14:25
Official
Good day, Thato
Thank you for your review.
We have arranged for Sanlam Sky to look into this matter and contact you.
Regards
Sanlam Client Care
Thank you for your review.
We have arranged for Sanlam Sky to look into this matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 Aug 2025, 15:10This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply29 Aug 2025, 15:10
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
TS
Thato S's updateReviewer Update
29 Aug 2025, 15:20Thank you I've received the response, I'll take it from there.
TS
Thato S's update29 Aug 2025, 15:20
Reviewer Update
Thank you I've received the response, I'll take it from there.