AN
Azande N
1 reviews | Active since Feb 2021
12 Feb 2021, 16:07
Sanlum ******
Very disappointed my mother covered my grandfather for a funeral cover years ago and she claimed on the 1st since then she hasn't received anything from sanlum but promises that they will pay her within 48hrs she's even thinking of taking the matter to her lawyer and cancel all policies she has with this excuse and ***** of a company. This is ***** and very disappointing. Don't apply for heartbreak by taking any policies with sanlum.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
12 Feb 2021, 16:11Dear Azande
We acknowledge receipt of your complaint. Kindly provide us with the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide us with the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply12 Feb 2021, 16:11
Official
Dear Azande
We acknowledge receipt of your complaint. Kindly provide us with the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide us with the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
14 Feb 2021, 18:28Dear Azande
Thank you for the details. We have escalated your matter to the relevant department.
Regards,
Sanlam Client Relations
Thank you for the details. We have escalated your matter to the relevant department.
Regards,
Sanlam Client Relations
Sanlam's reply14 Feb 2021, 18:28
Official
Dear Azande
Thank you for the details. We have escalated your matter to the relevant department.
Regards,
Sanlam Client Relations
Thank you for the details. We have escalated your matter to the relevant department.
Regards,
Sanlam Client Relations
Sanlam's replyOfficial
15 Feb 2021, 13:20Dear Azande
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
Sanlam's reply15 Feb 2021, 13:20
Official
Dear Azande
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations