1 reviews | Active since Aug 2022
Sanlmasky is very poor and I will take further steps if no one contacts me by tomorrow the 9th of December 2024 which is Monday
It is with great sadness that sanlam sky has done it again to me as they have canceled all my policies and I was not being able to claim for my father's death,at first it was the father of my child where they refused to pay me my claim,claiming that we're not related. I don't know what they will say this time since September they've been investigating my policies whereas they've been deducting straight from my payslip,I've tried reinstating the policies I even paid certain amount of what they've requested and still nothing is happening...your service for me is very poor and I wouldn't want other people to go through what I've went through, I've tried so hard to gave them my new number as I have lost the old number..and I even wrote my new number in the claiming forms and reinstatement forms and refund forms but I got nothing instead I was sent R980 which was two of the policy amounts of my father as they heard that he passed on and this is the last month that my policies will lapse..again I'm giving you an opportunity to contact me before I even go further and expose your agents and their way of doing business in our companies. *** my name is Carol Kombela still complaint about the same thing after 3yrs of being mistreated by sanlam sky
We are very sorry to hear that your issues have not been resolved as yet. Your complaint has been escalated to the relevant team again.
Regards
Sanlam Client Care
We are very sorry to hear that your issues have not been resolved as yet. Your complaint has been escalated to the relevant team again.
Regards
Sanlam Client Care
We have received feedback that you have been sent an email with confirmation that your complaint is being investigated by the relevant team. You are welcome to communicate with the consultant directly.
Regards
Sanlam Client Care
We have received feedback that you have been sent an email with confirmation that your complaint is being investigated by the relevant team. You are welcome to communicate with the consultant directly.
Regards
Sanlam Client Care
