GM
GIBERT M

1 reviews | Active since Sept 2023

20 Sept 2023, 12:48

Sanlan Indie Funeral claim

Quite disappointing for payment to take 7 days, instead of the promised 48 hours

0
Replies (2)
Sanlam
Sanlam's reply20 Sept 2023, 13:15
Official
Hi Gilert,

We thank you for bringing this to our attention and sincerely apologise for the frustrating experience. We will investigate further and get back to you by email.

Kind regards,
Sanlam Indie Team


Sanlam
Sanlam's reply20 Sept 2023, 14:00
Official
Good day Gibert,
We would like to apologise for the delay in finalising your claim and for any inconvenience that we caused you. We are dedicated to improving our service to our clients and therefore appreciate you taking the time to give us this feedback. We hope the issue has now been resolved to your satisfaction.

Kind regardsSanlam Indie Team