Sanlamsky policies ***GB and ***GB

I am writing this review regarding Sanlamsky. I have 2 Burial policies with them. They are policy numbers: ***GB & ***GB. The premium for each policy is R50.00 a month. On the 5th of December 2022 Sanlamsky debited my account with an amount of R200.00 for each policy. This meant that they were debiting for 4 months, which would be September, October, November & December 2022. I agreed with them regarding those payments because I knew that I was behind. Last week I send them an email saying that they should Debit R100.00 for each policy this would have covered January and February 2023 then by the end of this month they will then debit R50.00 for each policy. All of this would mean that I will not be in arrears. I got a response from them this morning starting that those policies had lapsed in 2012 already. My question to them is, if the policies lapsed in 2012 already, why debit my account on the 5th of December 2022 and with an amount of R200.00 for each policy????

Can they please come back to me with concrete feedback.