SanlamSky has 0% customer service.

Item: Sanlam
Rating: 2
Author: Nema M

I have had a funeral policy for more than 15 years with SanlamSky. I am trying to cancel it as I have two other policies that are much cheaper with more benefits. Since 3rd January 2025 I cannot get any one to answer the number *** so that I can get proof of policy cancelation. This is absurd. And all these computers and stuff add no value when someone needs assistance.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

23 Jan 2025, 16:00

Good afternoon Nema

We are so sorry to learn of your poor service experience and would like to assist.

Please respond to our private reply.

Regards
Sanlam Client Care

Sanlam's reply23 Jan 2025, 16:00

Official

Good afternoon Nema

We are so sorry to learn of your poor service experience and would like to assist.

Please respond to our private reply.

Regards
Sanlam Client Care

Sanlam's replyOfficial

24 Jan 2025, 07:44

Good day Nema

Thank you for the information. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's reply24 Jan 2025, 07:44

Official

Good day Nema

Thank you for the information. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's replyOfficial

27 Jan 2025, 13:24

Good day Nema

We have received feedback that Sanlam Sky has sent you an email.

You are welcome to respond to it for further assistance.

Regards
Sanlam Client Care

Sanlam's reply27 Jan 2025, 13:24

Official

Good day Nema

We have received feedback that Sanlam Sky has sent you an email.

You are welcome to respond to it for further assistance.

Regards
Sanlam Client Care