pK
pule K

1 reviews | Active since Mar 2016

10 Mar 2020, 10:32

Sanlamsky a ***** and *********** of the worst kind..******* to the lastst

It has been 3 month going back and forth with sanlam sky(channellife policy***1) ,they have been *****ing my money and debiting me an amount that is not agree with n my policy. They do not want to pay me back all the money ****** even though they agree the mitsake on their part still they continue to debit me these amount on a monthly basis claiming it is their computers department at fault . I have writen many compliant here on helo Peter and many on sanlam organization itself with no help in sight or sense of responsibility to get this matter to rest .

Now since December 2019 it has been mylife to ensure ever week i fone write email or complain just to make sure that at the end of the current month they do not debit but they alwsy promises and promise yet they debit.

0
Replies (2)
Sanlam
Sanlam's reply10 Mar 2020, 13:36
Official


Dear Pule

We acknowledge receipt of your complaint and will refer it to Sanlam Sky for urgent investigation.

Kind regards
Sanlam Client Relations
Sanlam
Sanlam's reply10 Mar 2020, 17:32
Official
Hi Pule

We have been informed that your matter is being addressed by the Arbitrator's office and they will provide their feedback to you. 

Kind regards,
Client Relations