XJ
Xolisa J
1 reviews | Active since Jul 2022
10 Apr 2025, 14:15
Sanlamsky
I submitted my claim on 02-04-2025 till this day I have not received any communication or payment I had to finish the burial with my last cent. When you call to check progress you are told still under assessment. They have failed in their 4hr turnaround, 48hr turnaround and their 1-5 day turnaround
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 Apr 2025, 14:30Good afternoon Xolisa
Our sincere condolences with your loss.
We apologise for your service experience and have arranged for assistance from Sanlam Sky.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We apologise for your service experience and have arranged for assistance from Sanlam Sky.
Regards
Sanlam Client Care
Sanlam's reply10 Apr 2025, 14:30
Official
Good afternoon Xolisa
Our sincere condolences with your loss.
We apologise for your service experience and have arranged for assistance from Sanlam Sky.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We apologise for your service experience and have arranged for assistance from Sanlam Sky.
Regards
Sanlam Client Care
XJ
Xolisa J's updateReviewer Update
10 Apr 2025, 18:00It's been quite an ordeal, they just paid
XJ
Xolisa J's update10 Apr 2025, 18:00
Reviewer Update
It's been quite an ordeal, they just paid
Sanlam's replyOfficial
15 Apr 2025, 07:47Hello Xoliswa
Thank you for confirming that you have been assisted.
Regards
Sanlam Client Care
Thank you for confirming that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply15 Apr 2025, 07:47
Official
Hello Xoliswa
Thank you for confirming that you have been assisted.
Regards
Sanlam Client Care
Thank you for confirming that you have been assisted.
Regards
Sanlam Client Care