Sanlam’s lack of empathy and efficiency

My father passed away a 3 months ago and he had been with Sanlam. We tried going to branches to help us cloak and called the numbers online but nothing helped.

I am appalled at the fact that I cannot grieve because Sanlam isn’t permitting me the time to grieve properly as they send me on wild goose chases. I do not like the service I’ve been offered as a third party. Their services are outdated and they do not respond.

I utterly refuse to recommend Sanlam as it’s made my loss even more deadly.