Sanlam’s Customer Service is Nonexistent

I’m extremely disappointed with Sanlam. When I needed support transferring my funds from my previous employer, I couldn’t get hold of anyone to assist. Their phone lines go unanswered, and their WhatsApp line is just as unresponsive.

Now, as I try to follow up on my withdrawal form and have questions that require their input, I’m still unable to reach anyone. The complete lack of service is incredibly frustrating. Sanlam’s customer support has been the worst I’ve ever experienced, they honestly don’t even deserve one star.