Sanlam’s Call Centre remains a MAJOR frustration!

As the previous time I had to hold on for nearly 50 minutes on a telephone call to speak to a person at Sanlam’s Call Center. The previous time I hanged up after not being assisted after nearly an hour. The person who picked up said that their were a 169 persons on the line waiting to be assisted. Fact is that either Sanlam’s Call Centre is under staffed or their clients have so many queries and complaints that they just do not have the capacity to manage all incoming calls. It remains a challenge and frustration when one needs assistance through Sanlam’s Call Centre.