PN
Patricia N
1 reviews | Active since Jan 2025
29 May 2026, 07:19
Sanlam,never rely on it,unproffessional,bad customer service
*************,bad customer service,unreliable,never keep a promise, unprofessional .still awaiting my 2pot after they renegades on a promise to pay by the 22,gave a new date of the 29th,still did not pay.they don't even communicate,the only person there who is professional is Shanton Arendse,he tried with all his might the problem is it's not his department.im unemployed and depend on every cent I can get.old mutual paid within 6 days,liberty were the best paid within 4 days..I was going to migrate my money to Sanlam,but no way,their service sucks
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
29 May 2026, 07:25Good morning, Patricia
We apologise for your poor service experience and have escalated the matter to Sanlam Life for assistance.
Regards
Sanlam Client Care
We apologise for your poor service experience and have escalated the matter to Sanlam Life for assistance.
Regards
Sanlam Client Care
Sanlam's reply29 May 2026, 07:25
Official
Good morning, Patricia
We apologise for your poor service experience and have escalated the matter to Sanlam Life for assistance.
Regards
Sanlam Client Care
We apologise for your poor service experience and have escalated the matter to Sanlam Life for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 May 2026, 13:17Hello Patricia,
We have received confirmation that Sanlam Life has been in contact with you and that your query has been successfully resolved.
Regards
Sanlam Client Care
We have received confirmation that Sanlam Life has been in contact with you and that your query has been successfully resolved.
Regards
Sanlam Client Care
Sanlam's reply29 May 2026, 13:17
Official
Hello Patricia,
We have received confirmation that Sanlam Life has been in contact with you and that your query has been successfully resolved.
Regards
Sanlam Client Care
We have received confirmation that Sanlam Life has been in contact with you and that your query has been successfully resolved.
Regards
Sanlam Client Care
