TM
Tirhani M
1 reviews | Active since Jan 2020
18 Mar 2021, 07:53
SANLAMINDI life cover ****
The insurance company canceled my policy without giving reasons, yet continued to debit my account. I tried to reach them for over a month, i then reversed one month debit. They only contacted me after reversing and canceling the debit, saying that they will reinstate the policy if i undergo tests. I referred them to the initial offer which had no such conditions of which they have a recording of. Now they have reinstated the debit and the bank is not able to reverse the payment because of the settings on their side. I wrote to sanlamindi asking for a refund and that they should stop *******/ unauthorised activity on my account.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
18 Mar 2021, 09:12Good day Tirhani
We acknowledge receipt of your complaint.
A consultant will investigate the matter and contact you shortly.
Kind regards
Sanlam Indie Team
We acknowledge receipt of your complaint.
A consultant will investigate the matter and contact you shortly.
Kind regards
Sanlam Indie Team
Sanlam's reply18 Mar 2021, 09:12
Official
Good day Tirhani
We acknowledge receipt of your complaint.
A consultant will investigate the matter and contact you shortly.
Kind regards
Sanlam Indie Team
We acknowledge receipt of your complaint.
A consultant will investigate the matter and contact you shortly.
Kind regards
Sanlam Indie Team
Sanlam's replyOfficial
18 Mar 2021, 10:43Good day Tirhani
We trust the matter has been resolved to your satisfaction.
Kind regards
Sanlam Indie Team
We trust the matter has been resolved to your satisfaction.
Kind regards
Sanlam Indie Team
Sanlam's reply18 Mar 2021, 10:43
Official
Good day Tirhani
We trust the matter has been resolved to your satisfaction.
Kind regards
Sanlam Indie Team
We trust the matter has been resolved to your satisfaction.
Kind regards
Sanlam Indie Team
