RS
Roelof S

1 reviews | Active since Jan 2019

29 Apr 2020, 10:29

Sanlam/Direct axis insensitive to covid 19 crisis

Sanlam/direct axis are the only companies that do not help their clients wit cash flow relief. Why are they so special? Of all companies it seems they are the only ones who remains ******** to the crisis some poeple need to endure during this time. Sanlam/Santams communication channels are just straight forward poor.

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Replies (2)
Sanlam
Sanlam's reply29 Apr 2020, 10:47
Official
Dear Roelof

We acknowledge receipt of your complaint. Your matter was forwarded to the relevant department for further assistance. 

Kind regards,
Sanlam Client Relations
Sanlam
Sanlam's reply29 Apr 2020, 12:58
Official
Dear Roelof

We have been informed that your request has been processed. If you have any further enquiries pertaining to this matter, we encourage you to make direct contact with the consultant for a more expeditious handing of your case. 

Regards,
Sanlam Client Relations