ED
ESTELLE D

1 reviews | Active since Jan 2014

11 Nov 2024, 22:50

Sanlam/Debt Busters - Biggest ********s

This is such big ****mers. I am going to report them everywhere. Please be careful Samlam will call you to advise that you qualify for a product from them. Then connects you with a caller confirming that you do qualify for consolidation loan just to do a credit application for debt counseling, how horrible and misleading is this...that you only find out after they run all your information they actually did a debt counseling application with out your consent. This now reflects on your credit report debt counseling enquiry not sanlam and gives you a red flag with credit providers for 2 years. This is the second time that this has happened to me. After I highlight ed my concern with Sanlam from the very first moment i spoke to them on the phone. This should not be legal nor allowed for Consumers to be fooled and mislead liked this.

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Replies (2)
Sanlam
Sanlam's reply11 Nov 2024, 22:55
Official
Good day Estelle
We apologise for your service experience and have arranged for urgent assistance from Sanlam Personal Loans.
RegardsSanlam Client Care
Sanlam
Sanlam's reply27 Nov 2024, 07:29
Official
Good morning Estelle

We have received feedback that Sanlam Credit Solutions has not been able to get hold of you telephonically.

The have advised that an email has been sent to you.

Regards
Sanlam Client Care