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aG
arno G

1 reviews | Active since Jul 2012

29 Nov 2024, 21:16

SANLAM WOW

ITS BEEN A WEEK NOW . I NEED A COPY OF MY LIFE INSURANCE . I ALSO WANT TO KNOW WHEN I CAN USE MY WEALTH BONUS FEEDBACK TAKES FOREVER. TODAY SOMEONE PHONED AND SAID I DONT HAVE LIFE INSURANCE HA HA HA

0
Replies (5)
Sanlam
Sanlam's reply30 Nov 2024, 07:22
Official
Good day Arno

We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
aG
arno G's update30 Nov 2024, 10:52
Reviewer Update
Still no response ...................................................always a story , how pathetic
Sanlam
Sanlam's reply30 Nov 2024, 21:09
Official
Hello Arno

Thank you for reaching out to us again.
We have escalated the matter for urgent assistance to our Client Care Centre department. They will look into the issue and contact you on Monday. 
Regards
Sanlam Client Care 
aG
arno G's update03 Dec 2024, 21:05
Reviewer Update
Still i don't have any clarity . I suggest senior management get involve , this is pathetic.
Sanlam
Sanlam's reply04 Dec 2024, 11:21
Official
Good day Arno

This is to confirm that you have contacted and is being assisted.
 
Regards
Sanlam Client Care