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Andile N
1 reviews | Active since Oct 2020
06 Feb 2021, 11:38
Sanlam worst service
I don't know if Sanlam wants to eat my money or what but I have sent all documents they require & I still do not get the assistance I need & expectwd of me. Instead the person I sent email an automatic reply came saying his out of office & did not say when he/ she would be back to assist on the matter worse of all they still taking money when I have cancelled their plan.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
06 Feb 2021, 11:45Dear Andile
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply06 Feb 2021, 11:45
Official
Dear Andile
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
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Andile N's updateReviewer Update
09 Feb 2021, 08:25I have tried to contact Sanlam with an email to cancell their Sanlam reality but no feedback also I have cancelled their plan but they still debit even though I have cancelled that plan & it matter has not been resolved as yet.
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Andile N's update09 Feb 2021, 08:25
Reviewer Update
I have tried to contact Sanlam with an email to cancell their Sanlam reality but no feedback also I have cancelled their plan but they still debit even though I have cancelled that plan & it matter has not been resolved as yet.
Sanlam's replyOfficial
09 Feb 2021, 08:48Dear Andile
We have referred your matter to Sanlam Reality for further assistance.
Regards,
Sanlam Client Relations
We have referred your matter to Sanlam Reality for further assistance.
Regards,
Sanlam Client Relations
Sanlam's reply09 Feb 2021, 08:48
Official
Dear Andile
We have referred your matter to Sanlam Reality for further assistance.
Regards,
Sanlam Client Relations
We have referred your matter to Sanlam Reality for further assistance.
Regards,
Sanlam Client Relations
Sanlam's replyOfficial
09 Feb 2021, 11:34Dear Andile
We were informed that you were contacted and your policy cancelled.
Kind regards,
Sanlam Client Relations
We were informed that you were contacted and your policy cancelled.
Kind regards,
Sanlam Client Relations
Sanlam's reply09 Feb 2021, 11:34
Official
Dear Andile
We were informed that you were contacted and your policy cancelled.
Kind regards,
Sanlam Client Relations
We were informed that you were contacted and your policy cancelled.
Kind regards,
Sanlam Client Relations