Z
Zane
1 reviews | Active since May 2025
05 May 2026, 23:38
SANLAM worst customer service!!!
I have been struggling for months to update my contact details because I cannot access my online profile. In the last month I have been calling numerous times, each call holding for more than 1 hour. AND YES SANLAM RESPONDER…I HAVE BEEN PUT THROUGH TO SANLAM LIFE ON A COUPLE OF OCCASIONS AND I DID SENT THE EMAIL TO THE CORRECT EMAIL ADDRESS. Your service is just poor. You have wasted a lot of money on airtime to change just my £%#£€# contact details!!! How hard can that be???
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 May 2026, 07:08Good day, Zane
We apologise for your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We apologise for your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply06 May 2026, 07:08
Official
Good day, Zane
We apologise for your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We apologise for your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
06 May 2026, 10:14This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply06 May 2026, 10:14
Official
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care