SW
SULAIMAN W
1 reviews | Active since Mar 2023
07 Mar 2023, 12:50
Sanlam worst customer relations
Sanlam has the worst service, my pension withdrawal form was submitted on 23 January 2023. Sanlam 's Service Agreement states they must payout in 4 to 6 weeks, I am still waiting for my own money . I have called the call centre so many times, they keep saying call back. Does Sanlam care I need the money desperately, I have Bill's to pay and a family to support. Who holds these big corporates accountable?
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
07 Mar 2023, 12:56Good day Sulaiman
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply07 Mar 2023, 12:56
Official
Good day Sulaiman
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
07 Mar 2023, 14:53We have received confirmation that you have been contacted. Sanlam Corporate will provide you with further feedback.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's reply07 Mar 2023, 14:53
Official
We have received confirmation that you have been contacted. Sanlam Corporate will provide you with further feedback.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
SW
SULAIMAN W's updateReviewer Update
07 Mar 2023, 15:32Sanlam contacted me and promised to get back to me by 9 March regarding my payout. Will wait and see.
SW
SULAIMAN W's update07 Mar 2023, 15:32
Reviewer Update
Sanlam contacted me and promised to get back to me by 9 March regarding my payout. Will wait and see.