NJ
Nicolette J

1 reviews | Active since Nov 2020

18 Nov 2020, 22:09

Sanlam. Worst company ever

The worst company ever. My pension money was deposit in the wrong account.

I have been trying to get hold of them for more than two weeks.

Such *********** employees that can not even deposit my money in the correct account. Not even a phone call or any email to update me if the company is going to reverse this.

I am unemployed single parent that need this money to feed my children

So I ask you why do I need to beg for my money because of their *********** employees mistake?

0
Replies (2)
Sanlam
Sanlam's reply18 Nov 2020, 22:29
Official
Dear Nicolette

We acknowledge receipt of your complaint and will refer it to the relevant department to assist you. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply24 Nov 2020, 11:02
Official
Dear Nicolette

We have been informed that one of our consultants have provided you with feedback. If you have any further enquiries, please feel free to get in touch with the consultant directly for a more urgent handling of your matter. 

Kind regards,
Sanlam Client Relations