Sanlam worst client service by far

I am so extremely frustrated with Sanlam that I am at the point where I want to put their name in my Suicide note as cause. I have requested to cancel my Life cover Plan - ***X7 on the 29/09/2022. I have sent multiple emails to *** Sanlam *** Sanlam reference number: ***. First, they said they must discuss the financial impact with me then 4 weeks later they come back and say, "The cessionary must first grant permission". The cessionary FNB was for a home loan and the home loan was paid up. Then now they send me a payment due?? Sanlam ***. I want to cancel every single think I have with Sanlam my Life insurance and annuities and to think Sanlam Debit orders my bank account around R4,880.82 every month. Sanlam a company who considers me just another number. *** is a joke of communication to your clients. Dirk Adriaan Olivier here is my contact details +*** email *** let see I get response