DM
Daphney M

1 reviews | Active since May 2016

19 May 2016, 12:06

Sanlam worsened my condition and they don't care

<p>I had to be dismissed at work cos of disability and I was assigned a broker that will help me with Sanlam disability benefits. The doctor has communicated to Sanlam saying they should pay for a medical report, no response has been received from Sanlam, my medical aid is cancelled, I'm receiving nothing from Sanlam as they promised and not I'm being kicked off from my apartment because there is no payment, I'm now lying in a public hospital with no money no nothing all thanks to Sanlam with their empty promises. I'm really dissapointed with this company, they made my life a living hell and they don't care</p>

0
Replies (4)
Sanlam
Sanlam's reply19 May 2016, 12:16
Official

Good day

We acknowledge receipt of your complaint and will investigate it urgently with direct feedback to you. We apologise for any inconvenience.

Regards

Client Relations

DM
Daphney M's update19 May 2016, 12:25
Reviewer Update

Thank you for you quick response, one doesn't know where to run to work on my condition and I don't even have food.

your urgency will be much appreciated.

Sanlam
Sanlam's reply19 May 2016, 12:34
Official

Dear Mosdeph

Thank you for your response we take note of the content.

Regards

Client Relations

Sanlam
Sanlam's reply20 May 2016, 11:46
Official

Dear Mosdeph

We have been informed that Mr Thiart from our Sanlam Employee Benefits Department responded to you via email.

Kind Regards

Client Relations