BZ
Brian Z
1 reviews | Active since May 2020
18 Sept 2025, 16:13
Sanlam won’t pay
Father found dead, claim approved but 14 days investigation underway. Saps cas no 214/08/2025
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
18 Sept 2025, 16:19Good day, Brian
Our condolences with your loss.
We have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Our condolences with your loss.
We have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply18 Sept 2025, 16:19
Official
Good day, Brian
Our condolences with your loss.
We have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Our condolences with your loss.
We have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Best regards,
BZ
Brian Z's updateReviewer Update
18 Sept 2025, 18:59Sanlam: Your claim has been approved. Your payment will be in your bank account within 24 hours. Call *** for more information
(Message recipient on the 17/09/2025 &10:22)
(Message recipient on the 17/09/2025 &10:22)
BZ
Brian Z's update18 Sept 2025, 18:59
Reviewer Update
Sanlam: Your claim has been approved. Your payment will be in your bank account within 24 hours. Call *** for more information
(Message recipient on the 17/09/2025 &10:22)
(Message recipient on the 17/09/2025 &10:22)
BZ
Brian Z's updateReviewer Update
18 Sept 2025, 19:00We acknowledge receipt of your complaint. We are in the process of investigating your complaint. Please note that your complaint is being handled by Ms Thato Makhene. Should you have any questions please contact Ms Thato Makhene(***). Please note that the investigation will take 14 working days to finalise. Once finalised we will provide written feedback.
(Message received today 18/09/2025 @ 06:36)
(Message received today 18/09/2025 @ 06:36)
BZ
Brian Z's update18 Sept 2025, 19:00
Reviewer Update
We acknowledge receipt of your complaint. We are in the process of investigating your complaint. Please note that your complaint is being handled by Ms Thato Makhene. Should you have any questions please contact Ms Thato Makhene(***). Please note that the investigation will take 14 working days to finalise. Once finalised we will provide written feedback.
(Message received today 18/09/2025 @ 06:36)
(Message received today 18/09/2025 @ 06:36)
Sanlam's replyOfficial
19 Sept 2025, 13:55Good afternoon, Brian
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply19 Sept 2025, 13:55
Official
Good afternoon, Brian
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
Best regards,