JVDW
Jaco Van Der Westhuizen
1 reviews | Active since Nov 2011
18 Oct 2021, 16:26
Sanlam with TERRIBLE service and call centre.
The call centre at Sanlam Personal Loan is terrible, can't properly speak english, the phone line quality is so bad, just a terrible experience, will go out of my way to not promote them... Very bad service, wish there were a minus on the rating scale lower than terrible...
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Replies (2)
Sanlam's replyOfficial
18 Oct 2021, 16:27Dear Jaco
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply18 Oct 2021, 16:27
Official
Dear Jaco
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
20 Oct 2021, 14:08 Dear Jaco We received feedback that our consultant contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
Sanlam's reply20 Oct 2021, 14:08
Official
Dear Jaco We received feedback that our consultant contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations