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Patricia N

1 reviews | Active since Jan 2025

30 Apr 2025, 11:00

Sanlam what's up chat is ineffective.the consultants are rude n never respond

I wanted to consult via their what's up no.they don't give u enough time to type message,they just close your consultation without responding

0
Replies (5)
Sanlam
Sanlam's reply30 Apr 2025, 11:07
Official
Good day Patricia

We are sorry to learn of your negative service experience and would like to assist.

Please send us a private reply with the relevant policy/membership number, as well as an indication of what your enquiry/request is.

On receipt of this information, we will escalate the matter for assistance.  

Kindly note that we will use the information you provide only to assist with this matter.

Regards
Sanlam Client Care
PN
Patricia N's update30 Apr 2025, 11:11
Reviewer Update
Where do I reply to.you did not give me the email or number to call
Sanlam
Sanlam's reply30 Apr 2025, 11:38
Official
Hello Patrica

We will send you a Private reply, here on Hellopeter.

You can then reply to it with the requested information.

Regards
Sanlam Client Care
PN
Patricia N's update30 Apr 2025, 12:01
Reviewer Update
I received a message about an unpaid debit order.my I'd is ***.i wanted to know the reference for pay sharp
Sanlam
Sanlam's reply30 Apr 2025, 13:10
Official
Hello Patricia

We have sent you a Private reply, here on Hellopeter.

Please respond to it.

Regards
Sanlam Client Care