Sanlam What a disaster service Have requested to cancel and cash on of my policy but hell NO The consultant they keep sending the same email with flipped some documents that I completed

Item: Sanlam
Rating: 1
Author: Keikanetswe R

Sanlam What a disaster service Have requested to cancel and cash on of my policy but hell NO The consultant they keep sending the same email with flipped some documents that I completed. And why should I wait for 10 working days for such small amount of money *** 62 x***7 Hope some with sense will attend to this issue and pay my money back Am not requesting for Sanlam to borrow me thier money but for godsake I want my money

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Replies (2)

Sanlam's replyOfficial

19 Feb 2022, 13:31

Dear Keikanetswe

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply19 Feb 2022, 13:31

Official

Dear Keikanetswe

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

23 Feb 2022, 16:09

Good day Keikanetswe

We received feedback that one of our consultants assisted you with your complaint. If you have any further enquiries related to your matter, please feel free to contact the consultant directly.

Regards
Sanlam Client Relations

Sanlam's reply23 Feb 2022, 16:09

Official