LZ
Lwazi Z
1 reviews | Active since Apr 2023
23 Apr 2025, 21:34
Sanlam wealth bonus is a ****
I logged a query with Sanlam reality reference number: -***. On the 3rd of April 2025, I was promised feedback in 5 - 7 business days and I am still waiting for feedback.
I was debited and accumulated a wealth bonus of R 2332.00, when it came time to pay the bonus I was only paid R 700. I have sent emails and made call enquiring why this was the case with no success. This is a ****.
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Replies (2)
Sanlam's replyOfficial
24 Apr 2025, 07:36Good day Lwazi
We apologise for your service experience and have requested the Sanlam Reality department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Sanlam Reality department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply24 Apr 2025, 07:36
Official
Good day Lwazi
We apologise for your service experience and have requested the Sanlam Reality department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Sanlam Reality department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 May 2025, 14:00Good day Lwazi
This is to confirm that you were contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you were contacted and feedback was provided.
Regards
Sanlam Client Care
Sanlam's reply07 May 2025, 14:00
Official
Good day Lwazi
This is to confirm that you were contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you were contacted and feedback was provided.
Regards
Sanlam Client Care