LZ
Lindy Z

1 reviews | Active since Nov 2021

20 Nov 2021, 17:20

Sanlam useless company ever!!!!!!

Sanlam death claim process is very tiring and annoying.......started my claim early Feb tgis year since thr father of my baby passed away Nov 2020.

Since then I've been asked to send more docs...send them and again same documents being required and they claim to not hav received them nahhhhh SANLAM is full of ****

They are bery determined to look for reasons NOT to pay.....im fed up

0
Replies (6)
Sanlam
Sanlam's reply20 Nov 2021, 17:29
Official
Dear Lindy

We are sorry to hear of your experience with us. Please provide the policy number in the private field for further investigation.

Kind regards
Sanlam Client Relations 
Sanlam
Sanlam's reply22 Nov 2021, 08:19
Official
Thank you for the information, Lindy. Your matter was escalated to Sanlam SKY for further handling. They will be intouch with you. 

Regards
Sanlam Client Relations
Sanlam
Sanlam's reply22 Nov 2021, 13:22
Official
Dear Lindy

We have tried calling you but there is no answer. Please provide a convenient time for us to call again. 

Regards
Sanlam Client Relations
Sanlam
Sanlam's reply22 Nov 2021, 15:30
Official
Dear Lindy

We were informed that our consultant got hold of you to discuss the progress of your payment. 

Regards
Sanlam Client Relations
LZ
Lindy Z's update23 Nov 2021, 08:17
Reviewer Update
Ohhhh yes thank you very much to this platform......and also Sanlam they did justice......benze nakwabanye
Sanlam
Sanlam's reply23 Nov 2021, 08:48
Official
Dear Lindy

We are glad to hear that your matter was resolved and you are most welcome. 

We hope you have a great day further. 

Regards 
Sanlam Client Relations