1 reviews | Active since Apr 2017

21 Apr 2017, 09:17

SANLAM USELESS COMPANY!

<p>Well I lost my father 8 years ago and just recently we received letter from sanlam about my late fathers retirement policy which was addressed to the deceased how his policy can be transfered to satrixs and all that.</p> <p>what kind of insurance company it is? 8 years later and you dont even know whether your client is still alive or not, how come atleast you never notify the beneficiaries about the said policy and when the beneficiaries made effort to get hold of policy you still need all those much documents come on we talking about 8 years here! i'm ****ed at this SANLAM!!</p>

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Replies (3)
Sanlam
Sanlam's reply21 Apr 2017, 09:21
Official

We acknowledge your posting, and will immediately investigate what happened here. We would like to apologise for this inconvenience, and trust that this issue can be resolved in an amicable manner.

Regards

Client Relations

Sanlam
Sanlam's reply21 Apr 2017, 11:15
Official

Good day

We called you earlier you requested that we call you back. on our second attempt we could not get hold of you the line went to voice mail. Please respond to the email we've sent.

Thank you and Regards

Client Relations

Sanlam
Sanlam's reply24 Apr 2017, 09:21
Official

Good day

We called you gain today at 09:20 but could not get hold of you. You need to provide us with a Sanlam reference number or the details of he deceased in order for us to investigate your complaint. Upon receipt of this we will be able to attend to your complaint further.

Regards

Client Relations