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Magda K

1 reviews | Active since Jan 2019

10 Jan 2019, 13:34

Sanlam useless Client service.

Shocking service. Trying to get an answer. On hold at the Client service for more than 30 minutes. lousy music I have to listen to. Third time I am trying to get a answer on the same very simple question.

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Replies (2)
Sanlam
Sanlam's reply10 Jan 2019, 13:59
Official
Dear Magda 

We acknowledge receipt of your complaint.  Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience caused. We will arrange for a consultant to contact you.

Kind regards,
Client Relations

Best regards,

Sanlam
Sanlam's reply11 Jan 2019, 11:32
Official
Dear Magda 

We have been informed that Mrs Engelbrecht from our Client Care Centre made contact with you yesterday. 

We trust the matter was resolved.

Regards,
Client Relations


Best regards,