JM
JOHAN M
1 reviews | Active since Aug 2011
11 Nov 2020, 08:43
SANLAM UNREACHABLE
I am trying to contact the Sanlam Loans Department to apply for an additional loan. The web site is very un-helpful the call center did transfer me to the applications department and then get disconnected. Maybe I must stop paying my loan until such time I get assisted. Or maybe move away from sanalm, personal loan, will RA everything.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
11 Nov 2020, 09:11Dear Johan
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's reply11 Nov 2020, 09:11
Official
Dear Johan
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
11 Nov 2020, 13:14Dear Johan
One of our consultants has tried calling you but there was no answer. Please refer to the email that was sent to you. If you have any further enquiries, you may reply to the consultant directly.
Kind regards,
Sanlam Client Relations
One of our consultants has tried calling you but there was no answer. Please refer to the email that was sent to you. If you have any further enquiries, you may reply to the consultant directly.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 Nov 2020, 13:14
Official
Dear Johan
One of our consultants has tried calling you but there was no answer. Please refer to the email that was sent to you. If you have any further enquiries, you may reply to the consultant directly.
Kind regards,
Sanlam Client Relations
One of our consultants has tried calling you but there was no answer. Please refer to the email that was sent to you. If you have any further enquiries, you may reply to the consultant directly.
Kind regards,
Sanlam Client Relations
JM
JOHAN M's updateReviewer Update
11 Nov 2020, 16:13Good day,
This is unacceptable as I have paid on time except while covid19 relief was granted and agreement extended.
I will move all my stuff away from Sanlam and rather go to on of the Banks to are willing to assist me. I also do not like the tone of your mail.
I have always recommended Sanlam to everyone but will no longer.
This is unacceptable as I have paid on time except while covid19 relief was granted and agreement extended.
I will move all my stuff away from Sanlam and rather go to on of the Banks to are willing to assist me. I also do not like the tone of your mail.
I have always recommended Sanlam to everyone but will no longer.
JM
JOHAN M's update11 Nov 2020, 16:13
Reviewer Update
Good day,
This is unacceptable as I have paid on time except while covid19 relief was granted and agreement extended.
I will move all my stuff away from Sanlam and rather go to on of the Banks to are willing to assist me. I also do not like the tone of your mail.
I have always recommended Sanlam to everyone but will no longer.
This is unacceptable as I have paid on time except while covid19 relief was granted and agreement extended.
I will move all my stuff away from Sanlam and rather go to on of the Banks to are willing to assist me. I also do not like the tone of your mail.
I have always recommended Sanlam to everyone but will no longer.
Sanlam's replyOfficial
12 Nov 2020, 08:06Dear Johan
Your comments are noted, Johan. We are sorry to hear that you feel this way. Our apologies if our reply offended you, this was not our intention.
Regards,
Sanlam Client Relations
Your comments are noted, Johan. We are sorry to hear that you feel this way. Our apologies if our reply offended you, this was not our intention.
Regards,
Sanlam Client Relations
Sanlam's reply12 Nov 2020, 08:06
Official
Dear Johan
Your comments are noted, Johan. We are sorry to hear that you feel this way. Our apologies if our reply offended you, this was not our intention.
Regards,
Sanlam Client Relations
Your comments are noted, Johan. We are sorry to hear that you feel this way. Our apologies if our reply offended you, this was not our intention.
Regards,
Sanlam Client Relations