Sanlam underwriter to Sopema Funeral Services

We filed a death claim in April 2025 on behalf of one of our society members who had a policy with Sopema Undertakers. Six months premiums were paid before the claim was made. She died in the 6 month.Originally the policy was a 3 months policy which was converted to 6 months policy.

The policy was not paid by Sanlam although all premiums were received for a full 6 months.