Sanlam Umbrella Fund

I have had the most horrible experience with Sanlam Umbrella Fund… I worked for a certain employer and our pension/provident fund was with Sanlam. I cash out my money when I resigned but now I am struggling to get the correct Tax directive so I file my returns. I have been fighting to get this resolved since 2021 and till do it has not been resolved. Sanlam Umbrella fund issued an incorrect tax directive to SARS and are failing to resolve it. I have called, sent emailed but it has not been resolved. The most annoying part is that I cannot do my tax returns and SARs has been penalising me every year because of this. All these penalties I have to pay yet this is a mess that Sanlam created. I feel sorry for those who have money invested with Sanlam Umbrella Fund.