SS
Sherene S

1 reviews | Active since Aug 2017

04 Aug 2017, 09:50

sanlam umbrella fund

<p>i have been waiting 5 months for my sanlam pension fund to be paid up. There are a lot of stories why they can't pay out, but it is not reasonable enough. Have spoken to them and they keep on telling me they will find out what the hold up is and let me know. since then no one has contacted me again regarding the pay out</p>

0
Replies (5)
Sanlam
Sanlam's reply04 Aug 2017, 10:21
Official

Good day

We acknowledge receipt of your post and will arrange for an investigation.

Regards,

Client Relations

Sanlam
Sanlam's reply04 Aug 2017, 11:55
Official

Good day

Kindly refer to the email sent by the consultant in which an update on the liquidation process was provided. The consultant will personally contact you and keep you informed on the progress until your payment has been finalised. Should you require any further information you are welcome to contact her directly.

Regards,

Client Relations

SS
Sherene S's update08 Aug 2017, 09:29
Reviewer Update

Good day,

I am still waiting for Sanlam to give me a reply, have been emailing them regarding the feedback and no one is responding.

Sanlam
Sanlam's reply08 Aug 2017, 09:47
Official

Good day

Thank you for your post we will follow up with the relevant department.

Regards,

Client relations

Sanlam
Sanlam's reply08 Aug 2017, 11:52
Official

Good day

We have been informed that feedback was provided to you via email today. Sanlam Employee Benefits department confirmed that they will provide you with an update on 15 August 2017.

Regards,

Client Relations