AH
Aphiwe H

1 reviews | Active since Jan 2024

19 Jan 2024, 11:30

SANLAM *****ULENTY DEDUCTING OFF MY PAYSLIP.

Sanlam thats works closely with the branches of Sanlam Sky has deducted off my persal number (payslip) without my consent. I do not know where their employees have got my personal working details. They are seriously *****ing monies off our payslips, we are recieving less money than expected! Since November 2023 a R618.00 has been deducting of my payslip and I have tried to stop the policies and schedule the refund but Sanlam has not responded in a satisfactory manner either than informing me of recieving my complaint. This is the second ***** case in less than a than a year on my personal payslip! I do not trust any Sanlam representative because of my experience with Sanlam.

0
Replies (3)
Sanlam
Sanlam's reply19 Jan 2024, 11:40
Official
 Good day Aphiwe 
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
 
 Regards
 Sanlam Client Care
AH
Aphiwe H's update19 Jan 2024, 12:03
Reviewer Update
The matter has been escalated since December they are not contacting me. I want to know what's happening and an estimate at least about the refund!!! Please serve the public servant as quickly as the insurance deduct from the payslip!!
Sanlam
Sanlam's reply19 Jan 2024, 12:40
Official
This is to confirm that feedback was provided to you via email. Regards
Sanlam Client Care