SM
Sindiswa M

1 reviews | Active since Nov 2024

18 Nov 2024, 21:06

SANLAM *****ULENT POLICY

I am a policy holder on Sanlam, I just recently discovered that Sanlam has been deducting an amount of R6885 every month from October 2023 till to date, I don't know this policy nor never signed for it. In a quest to address this matter I have opened a case with law for all , case number : C347-10-2024, I a not being assisted in any how and they keep on saying I must just cancel the policy in question and that's all. I am only sceptical of cancelling the policy without this issue being addressed and loose all the money they have been deducting over these months. Sanlam is not providing any assistance in this regard and I feel ****** , this is very alarming and *****ulent. They are very *********** and don't know who to solve this issue . I do have other policies with Sanlam and they are doing well, the only policy that am having an issue with is policy : Sanlam Skyip***4.

Amanda Botes @ *** of Sanlam did not assist with this issue at all but continues to mislead me. Ntokozo Maseko from Legal Proffesion did not provide any assistance and I am now stressed and this is affecting my health negatively. I would appreciate any help that can be available.

For any assistance or enquiries, please do not hesitate to contact me @ *** Email : ***

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Replies (2)
Sanlam
Sanlam's reply19 Nov 2024, 08:14
Official
Good day Sindiswa
 
We are sorry to learn of your service experience and have escalated the matter to Sanlam Sky for urgent assistance. 
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply21 Nov 2024, 14:33
Official
Good afternoon Sindiswa

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care