DH
Danie H

1 reviews | Active since May 2022

07 Apr 2025, 11:48

Sanlam trust useless

Me and my wife have been trying to get her trust money for 3months now. But there is no service and no answer. Last week they said they paid the money but to no succes. Absolutely useless. And I would not prefer it to anyone

0
Replies (5)
Sanlam
Sanlam's reply07 Apr 2025, 12:01
Official
Good day Danie

We are sorry to learn of your poor service experience and would like to assist.

Please send us a private reply with your wife's ID number, contact number and email address.

On receipt of this information, we will arrange for assistance from the responsible team.

Be assured that we will use the information you provide only to assist you with this matter.

Regards
Sanlam Client Care

Best regards,

DH
Danie H's update07 Apr 2025, 12:03
Reviewer Update
You can send me an email and I will send the information. ***
DH
Danie H's update07 Apr 2025, 12:04
Reviewer Update
*** she is expecting the email soon
Sanlam
Sanlam's reply07 Apr 2025, 12:13
Official
Hello Danie

We have arranged for Sanlam Trust to reach out to you.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply08 Apr 2025, 10:31
Official
Good morning Danie

Sanlam Trust has indicated that they are uncomfortable requesting information from you or your wife via email.

They have requested that you please provide us with your wife's Sanlam Trust reference/membership number via this platform (via private reply).

On receipt of it, Sanlam Trust will assist us further.

Be assured that the number you provide will only be used to assist your wife with this matter.

Regards
Sanlam Client Care

Best regards,