SV
SISANDA V
1 reviews | Active since Aug 2015
19 Jan 2026, 13:42
SANLAM TRUST POOR COMMUNICATION
I have Sanlam Trust for daughter which allows Sanlam to pay for her school fees and school stationery. In December 2025 I submitted quatations as required for them to payoff unfortunatelly till now nothing is paid up. A follow up was done; and even went to the branch till now no help is received and the school already stated the child does not havre stationery this is not fair.
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Replies (2)
Sanlam's replyOfficial
19 Jan 2026, 13:45Good day SISANDA We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply19 Jan 2026, 13:45
Official
Good day SISANDA We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
29 Jan 2026, 13:03Good day, SISANDA
We have received feedback that Sanlam Trust has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Trust has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply29 Jan 2026, 13:03
Official
Good day, SISANDA
We have received feedback that Sanlam Trust has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Trust has been in touch with you.
Regards
Sanlam Client Care