LM
LEBONE M
1 reviews | Active since Oct 2024
15 Oct 2024, 10:46
SANLAM TRUST IS THE WORST EVER
I placed a complain here last week Friday and the client care informed me that my complain was referred to Sanlam trust. I guess my hopes were high for nothing as I thought I will be getting help but till to date I have not received any call or email from Sanlam trust. This company is honestly the worst ever. Please if anyone could advice on how to approach a company like this Legally as i am starting to weigh my options on approaching everything legally. I hate this Company and would never advise or refer it to anyone!
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
15 Oct 2024, 11:01Good morning
We are sorry to learn that this matter has not yet been resolved.
We have again requested assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been resolved.
We have again requested assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply15 Oct 2024, 11:01
Official
Good morning
We are sorry to learn that this matter has not yet been resolved.
We have again requested assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been resolved.
We have again requested assistance from the responsible department.
Regards
Sanlam Client Care
LM
LEBONE M's updateReviewer Update
15 Oct 2024, 11:54It is always this kind of communication and nothing happens. Please understand that I am now frustrated and would like to know when can I expect assistance from them? As since the 5th of August i have been waiting for my termination to be finalized but nothing as of yet. Your company is just disappointing honestly.
LM
LEBONE M's update15 Oct 2024, 11:54
Reviewer Update
It is always this kind of communication and nothing happens. Please understand that I am now frustrated and would like to know when can I expect assistance from them? As since the 5th of August i have been waiting for my termination to be finalized but nothing as of yet. Your company is just disappointing honestly.
Sanlam's replyOfficial
15 Oct 2024, 12:02Hello Lebone
We have further escalated the matter to their management team and are now waiting on feedback from them.
Regards
Sanlam Client Care
We have further escalated the matter to their management team and are now waiting on feedback from them.
Regards
Sanlam Client Care
Sanlam's reply15 Oct 2024, 12:02
Official
Hello Lebone
We have further escalated the matter to their management team and are now waiting on feedback from them.
Regards
Sanlam Client Care
We have further escalated the matter to their management team and are now waiting on feedback from them.
Regards
Sanlam Client Care
LM
LEBONE M's updateReviewer Update
15 Oct 2024, 12:27Well thank you, finally there is some light. I hope the management team is not Sandiswa kilani and Mikhail Harris as I have sent several emails and requested they call me but nothing at all since the 19th of September. I had hope Mikhail would assist as the team leader but also disappointed me. I hope now i get assistance.
LM
LEBONE M's update15 Oct 2024, 12:27
Reviewer Update
Well thank you, finally there is some light. I hope the management team is not Sandiswa kilani and Mikhail Harris as I have sent several emails and requested they call me but nothing at all since the 19th of September. I had hope Mikhail would assist as the team leader but also disappointed me. I hope now i get assistance.
Sanlam's replyOfficial
15 Oct 2024, 16:28Good afternoon
This is just to confirm that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
This is just to confirm that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply15 Oct 2024, 16:28
Official
Good afternoon
This is just to confirm that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
This is just to confirm that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care